Programme

 

Karen Kotowski, Events Industry Council

Karen Kotowski is the Chief Executive Officer of the Events Industry Council. The Council is a federation of 32 organizations in the meetings, exhibition, events and travel industry. Ms. Kotowski is responsible for the day to day management and strategy of the Events Industry Council, including delivering several signature programs, including the Certified Meeting Professional (CMP) Designation, Accepted Practices Exchange (APEX), Sustainable Events Initiative and the Events Industry Council Hall of Leaders.

Event qualifications vs certifications and experiences
Facilitator: Rudi van Der Vyver, SAACI
Panellists: Melanie Sillince, CEPA; Karen Kotowski, Events Industry Council

We are all professionals in the business events industry but are we driving and operating the industry as a truly professional industry in Africa? Learn from thought leaders and industry experts about the value of certifications in creating and driving a culture of professionalism. How does this affect you and what will this do for the industry?

 

Paul Martin, EventsAIR

Having been an active part of the events industry for almost 20 years, Paul has considerable experience working with event planners the world over to implement the best possible event management and registration technology solutions for their business needs.

Over this time Paul has worked closely with PCOs, corporate meeting planners, associations, educational institutions, government events and major world sporting events, and has advised on the selection and deployment of event management software for every type and size of event. Paul’s expertise in event and registration management technology has seen him as a regular presenter at industry events, universities and other academic institutions.

Paul leads EventsAIR’s UK team in business development throughout the EMEA region and is passionate about educating meeting planners in ways technology can cost effectively enhance their services and help them grow their businesses.

Topic: GDPR and the Event Professional: Paul Martin, Events AIR

Event management is a different world than it was just a few years ago, transformed by technologies that have changed the very way we approach our work. We collect more information than ever before, and we can access our event planning and reporting tools from wherever we need to work. This has enabled us to connect and engage with our clients and event attendees in ways that were unimaginable just a decade ago. But there’s a downside to these technologies: they’ve introduced the new and significant challenge in securing our attendees’ data against cybercrime. With hackers and criminals out to steal credit card details, account passwords, personal information, and who knows what else…what’s a meeting planner to do? In this session EventsAir will look at event registration trends of the 21st Century. They will also unpack what the modern media planner needs to know about GDPR.

 

 

Lorraine Jenks – Hotelstuff

Sustainability facilitator, greening specialist, African Climate Reality Leader, and ethical food activist – as a professional speaker, Lorraine advocates responsible management practices for the public and private sectors. Lorraine’s work with Slow Food International has taken her to Italy (Terra Madre Salon del Gusto), China (SF International Convention) and Mongolia (Organic Farmers Festival).  She is involved with the “UN Ten Gardens in Africa” project and with work being done with urban food gardens in the townships.

Topic: Sustainable and ethical food

It’s not about crystal-clutching hippie hubris. It’s not about me. It’s not about you. It’s about that, them and those. It’s about protecting and future-proofing our very existence. The planet is fine – we are not.  Twenty years from now, our children will say “Hey, Mom, Dad!  You knew.  What did you do?”  So, what did you do?  What can you do?  Once we understand the “why” – we instinctively seek the “what” – then discover the surprisingly simple “how”.  Lorraine will explode the myths about starvation in Africa and about expensive, elitist organic, good, clean and fair food.

Mqondisi Gumede, #HACKTOURISM

Mqondisi is a strategist, analyst and facilitator who has extensive experience in the interconnected fields of strategy, people, marketing and digital. He believes strongly that there’s a difference between knowing and understanding, and through his content he shares the ways and means of being able to do both, creating stronger, more relevant marketing for companies and a stronger connection with their consumers. In his many roles over the years, Mqondisi has advised the likes of KPMG, Momentum, eBucks, SA Tourism, flySAA.com, Coca-Cola and Eskom

William Price, #HACKTOURISM

A digital agency veteran, who has worked on both sides of the boardroom table, as a client and agency, and has experience in two multi-national organisations. William has gone back into the startup world to consult on digital marketing, social media marketing and online strategy in South Africa and particularly in the tourism sector. William has worked in some of the largest and most successful South African digital agencies, and also successfully co-found and operated two agencies of his own, with Mqondisi Gumede.

Topic: Topic: 101 of why digital and social media for your MICE business

In the last few years, social media and mobile have disrupted business and behaviour in many ways that no-one could have imagined. This is true for the tourism and hospitality space too, and also for professional meetings organisers and conference planners. Now, more than ever before, digital and social are becoming the key focus areas for delegates and organisers to improve engagement and increase value – before, during and after events. During their talk, they will focus on a few key principles and highlight a few must do best-practices to ensure that you and your next event don’t get left behind. You don’t have to be a digital marketing expert or a social media diva to get in on the action.

Kyle Smith, Conference Consultancy South Africa

Kyle Smith, DES, has a passion for people, information, and technology. At the age of 30 Kyle has been working and contributing to the business meetings & events industry for 14 consecutive years. Kyle works for Conference Consultancy South Africa and is the first and only certified Digital Event Strategist in Africa. Kyle leads ConfSA Digital, a department dedicated to planning, producing and measuring digital events for their clients.  He is also the Information Systems Manager, responsible for developing, assessing and implementing technology operations. He contributes to organisational policy, strategic planning as well as researching and keeping up to date with the latest trends and technology. In 2018 Kyle was invited to speak at PCMA’s Convening Leaders in Nashville Tennessee where he was also recognised among the best and brightest emerging leaders in the industry and was awarded PCMA‘s 20 in their twenties class of 2018.

Topic: Hybrid Events – it’s here…..understand, embrace or get left behind

We have all heard of the buzzword ‘Hybrid Events’, buts what’s all the fuss about? Internet broadcasting has been around for a while but we are only now seeing the adoption of this technology in the business events industry. Why and what does this mean for your organisation and your clients? Is it a threat to your livelihood, a trend that will pass by the end of winter or an opportunity waiting to be embraced? In this session, we will explore the misperceptions, facts and opportunities presented by Hybrid Events including the benefits and the value it brings to event clients, organisers, venues and suppliers and what steps you can start to take to incorporate it into your upcoming event.

Stephen Hickmore, Hospitality Industry Recruiter

Stephen is a Hospitality Industry Recruiter and co-founder of HSC, the largest hospitality industry staffing company in South Africa. Stephen studied Hotel Management at Clarendon College in Nottingham and was a trainee manager for Trust House Forte Hotels (THF).  At the age of 2 he became the training manager at the Parkview Hotel.  After a short stint in the UK, Stephen joined Southern Sun hotels.  He started his recruitment career in 1990 and his own business, Hickmore Recruitment, in 1996.  In 2004 Stephen, in partnership with the LSC group (now Imperial) founded the Hospitality Solutions Company, HSC, which 14 years later is the largest full-service staffing company for the hospitality industry in South Africa employing over 4,500 people.

Topic: Much has been spoken about the work habits and desires of the generation born in the 80’s. By 2025 Millennials will make up 75% of the workforce. What do they want out of a career in hospitality? What do we do to keep them? Using results from his recent survey on generational differences in the SA Hospitality industry, Stephen (of Generation X) tries to unpack the sometimes-conflicting information, misnomers and assumptions about Millennials.

Kwakye Donkor, Africa Tourism Partners

Kwakye Donkor is an astute international marketing and tourism expert with a wealth of international experience and solid global network. He is the CEO of Africa Tourism Partners. Prior to joining ATP, Kwakye was the Marketing and Communications Director of the Regional Tourism Organization of Southern Africa (RETOSA). He also worked, among others, as the Marketing Director at Fancourt, National Marketing and Communications Manager at Provident Financial – UK / South Africa and Senior Corporate Marketing Officer at African Bank Investment Limited and is a guest lecturer at TUT Business School. He is an award winning Chartered Marketer and has undertaken projects with international organisations and spoken at numerous International fora including UNWTO, SADC, EU, GIZ, JICA, ECOWAS, World Tourism Safety and SAT Tourism Conferences, Events and Workshops.

Topic: The Event Effect

What’s next, is tourism growth all we aim for? How do we create market access and business opportunities through business events? Join this session to discover the broader reach of business events and the opportunities for growth offered across the various platforms. Deep dive into the real business of events.

Colin J Browne, Happy Sandpit

Colin heads up Happy Sandpit, a Johannesburg-based think tank focusing on employee engagement / experience, culture and leadership. He is the author of How to build a Happy Sandpit and the originator of the Three Day Field Trip. As a leading proponent of organisational culture and how it drives engagement, loyalty and performance, he has lectured on these subjects at Wits Business School, GIBS, Regenesys Business School and is often called upon to deliver talks on these and related topics at conferences, for organisations and elsewhere.

Topic: Create and Cultivate a Healthy Organisational Culture

Since all measurable business results stem from an engaged workforce, the primary role of leadership must be the management of culture. In South Africa today, there are organisations, many of them household names that you likely already do business with, who are leading the charge globally in people engagement. And as a result, they are seeing exceptional business results. In this keynote, Colin J Browne will use storytelling to highlight smart people engagement ideas you can take back to your own business and implement immediately. Through this narrative session he will demonstrate how a focus on culture can help you soar to success.

Rudi van der Vyver, Southern African Association for the Conference Industry (SAACI)

Rudi van der Vyver was appointed as CEO of the Southern African Association for the Conference Industry (SAACI) early 2017, bringing a wealth of management experience in the financial services, business consulting and hospitality industries to the umbrella body of the business events sector in Southern Africa. Rudi holds a BCom (Hons) degree in marketing with the designation of Chartered Marketer CM (SA) and is a Professional Business and Life Coach. He has a clear vision to implement a SAACI strategy of continuous sharing, collaboration, innovation and growth, ultimately ensuring efficiency and professionalism across all aspects of the business events sector. He is very passionate about the business events industry and the business of events.

Topics: Annual General Meeting and Facilitator of Event qualifications vs certifications and experiences

We are all professionals in the business events industry but are we driving and operating the industry as a truly professional industry in Africa? Learn from thought leaders and industry experts about the value of certifications in creating and driving a culture of professionalism. How does this affect you and what will this do for the industry?

David Batzofin – Event MC

David was born in Port Elizabeth and moved to Johannesburg to get involved in live professional theatre, something he had been involved in at an amateur level while growing up. After theatre, he moved into television and from there to a radio presenter on both community and commercial radio stations. He has been involved in radio presenting for the past 23 years and has taught that subject at a local college for the past 5. He has MC’d a number of events, both local and International, always with a sense of humour, which, luckily has always been well received.

Corne Koch – Wesgro

Passionate promotor of South Africa and contributor to economic growth, Corne commenced her formal career at the South African Chamber of Commerce as Manager Corporate Affairs.  She then entered the destination marketing sector in 2003 as the Gauteng Tourism Authority Business Tourism Manager.  Perusing her other passion, that of communicator she took the role of Communications Manager at the Advertising Standards Authority of South Africa before her desire for tourism marketing enticed her back to Gauteng Tourism Authority in 2010 for another three year stint as Trade Development and Partnership Manager.  In 2014 she moved to Cape Town and joined Wesgro in her current role as Head of the Cape Town & Western Cape Convention Bureau. Corne is happily married and has two beautiful daughters.

Topic: Never let a crisis go to waste – UNESCO’s new World Water Development Report says that 3.6 billion people currently live in places that can suffer from water scarcity for at least one month of the year. It projects that the figure will rise to five billion—half of the world’s predicted 10 billion population—by 2050.

The news of our possible predicament Day Zero went global within 24 hours, with news networks and social media showing pictures of empty dams and people standing in queues for water. The impact on business across various sectors was immediately felt.

How can we as a destination not let this crisis go to waste?

Septi Bukula, Osibi Management

Septi has been involved in entrepreneurship and small business development research and advisory for 25 years, specialising in the areas of public policy and support programmes, where he has established a strong reputation both in South Africa and internationally.  In 2011, he led an expert panel appointed by the Minister of Trade and Industry to conduct a national review of government support for small business, resulting in an authoritative report title Rethinking Small Business Support in South Africa. In 2017, in response to a growing need expressed by delegates to its business events to experience South Africa, Bukula established SEEZA Destination Network, a collaboration of tourism SMEs across South Africa, dedicated to acquiring and sharing business both in the business events and leisure tourism fields. Over the years, Bukula has written extensively on issues of entrepreneurship and small business development, publishing in several magazines and national newspapers, and speaks at conferences in South Africa and abroad.

 

Topic: Entrepreneurship and SMME Development: Ignite sessions, followed by a village chat

This session will feature a panel discussion of experts who are successful entrepreneurs  – but who also own some battle scars. They’ll talk about how their companies attracted funding, acquired customers and grew over time. It’s through their setbacks and failures along the way that they were able to grow, and where you can learn.

Melanie Sillince, Core Competency

Melanie Sillince has been in the industry for over 30 years. Her career as a conference organiser has seen her run over 300 conferences and events. She is a board member of the Council of Events Professionals Africa (CEPA) and runs various event management workshops on behalf of the SAACI Academy through her own business, Core Competency. She has worked extensively in southern Africa, namely; Zimbabwe, Namibia, Angola, Uganda, Zambia, Kenya and Nigeria.

 

Topic: Event qualifications vs certifications and experiences

Facilitator: Rudi van Der Vyver, SAACI
Panellists: Melanie Sillince, CEPA; Karen Kotowski, Events industry Council

We are all professionals in the business events industry but are we driving and operating the industry as a truly professional industry in Africa? Learn from thought leaders and industry experts about the value of certifications in creating and driving a culture of professionalism. How does this affect you and what will this do for the industry?

Lisa Jade Merven, GingerBiscuit

Lisa Jade has had experience in quite a number of industries ranging from the dramatic arts, advertising and marketing, event management, right down to working within the emergency medical services field. Apart from her zany disposition, Lisa Jade’s greatest inspirations come from people and the planet and wanting to create a positive and sustainable legacy in a creative manner. Founder and Head Ginger of GingerBiscuit. GingerBiscuit was launched in 2017 and contributes to making the world a better place by creatively connecting people in a sustainable way. This is done through sustainable event management, consulting and basic environmental training. She is a firm believer in collaboration and unity, without losing the individuality of each unique human being, and embraces inclusion, diversity and creative connection between people.

Topic: Start Small, Think Big
Sustainability is a journey, and not a destination. Even though the road ahead may seem overwhelming at times, all great adventures begin with a small first step. Lisa Jade explores the small steps we can take as an industry to embark on our journey with becoming more sustainable, and why we should be aiming for the stars when doing so.

Mark John Cartmell, BrightGiants Ltd

Mark John Cartmell is a respected C-Level executive with distinguished 25-year career leading sales operations for turnaround in high-growth organizations. Mark is the founder of many successful companies notably Monarch Communications (now Highbury Media) with over 60 leading South Africa magazine titles. Mark John Cartmell has gained extensive experience in building companies and people from the ground up with a key vision for finding nuggets of ideas to build businesses around. After 7 years working fin the US & UK for Telecommunications Associations and $100 million-dollar Association technology providers, Mark John Cartmell founded BrightGiants Ltd a Digital innovations and Association Management Company, dedicated to providing world class membership engagement solutions to Associations, non-Profits and Professional Bodies.

Topic: Entrepreneurship and SMME Development: Ignite sessions, followed by a village chat
Facilitator: Chad Botha, Inspire Furniture
Panellists: Septi Bukula, Osibi Management; Dylan Kohlstädt, Shift ONE; Mark John Cartmell, BrightGiants Ltd; Stephen Hickmore, Hospitality Solutions Company
This session will feature a panel discussion of experts who are successful entrepreneurs – but who also own some battle scars. They’ll talk about how their companies attracted funding, acquired customers and grew over time. It’s through their setbacks and failures along the way that they were able to grow, and where you can learn.

 

Dylan Kohlstadt, Shift ONE

Dylan is the founder and CEO of Shift ONE, a creative integrated digital marketing agency with 13 full time staff members.  Shift ONE was incubated by CiTi and Google for Entrepreneurs and she now gives back by offering digital marketing training and workshops and talks to entrepreneurs. She has also facilitated the CiTi Women in Business programme two years running and mentoring entrepreneurs, marketing managers and women in business on a regular basis. Dylan believes that digital marketing is one of the most cost-effective ways of growing a small business, and willingly shares her knowledge, strategies and ideas with entrepreneurs in an effort to see them grow and succeed. Dylan has over 20 years marketing management experience in gaming, insurance, financial and property industries and can be considered a subject matter expert on all things digital. She has extensive local and international experience (South Africa, UK and Australia), and has managed global and national brands in multiple languages and countries. Dylan has her IMM (3 years) Marketing Diploma as well as an MBA through Unisa.

Topic: Entrepreneurship and SMME Development: Ignite sessions, followed by a village chat
Facilitator: Chad Botha, Inspire Furniture
Panellists: Septi Bukula, Osibi Management; Dylan Kohlstädt, Shift ONE; Mark John Cartmell, BrightGiants Ltd; Stephen Hickmore, Hospitality Solutions Company
This session will feature a panel discussion of experts who are successful entrepreneurs – but who also own some battle scars. They’ll talk about how their companies attracted funding, acquired customers and grew over time. It’s through their setbacks and failures along the way that they were able to grow, and where you can learn.

Amanda Kotze-Nhlapo, Chief Convention Bureau Officer

Amanda Kotze-Nlapo is the Chief Convention Bureau Officer of the South African National Convention Bureau (SANCB) and was appointed in November 2011. Mrs Kotze-Nhlapo joined South African Tourism following a successful tenure at the Cape Town and Western Cape Convention Bureau where she held the position of head of the Bureau for six years. Amanda has 20 years of experience in the industry.

Topic: Beyond Stats

 

Michelle Prinsloo, Omni Hospitality

Michelle Prinsloo is the CEO and co-founder of Omni Hospitality has in excess of 15 years’ experience in the hospitality technology field. Michelle has a passion for implementing solutions that allow businesses to leverage technology to give them a competitive edge in their respective market. By continually learning and pioneering how people and businesses interact and transact, she enjoys helping companies not only reach their goals today but future proof their businesses to ensure long term sustainability.

Topic: Successfully Navigating the Digital Age and Future Proofing your Business

In today’s digital age our customers are increasingly dictating how we interact with them. There are a plethora of platforms and technologies being introduced into the market every day. How do you qualify and plan in terms of investment in technologies? How do you determine which technologies are relevant and invest accordingly? Included in the presentation is an introduction to some of the disruptive technologies and innovations available that can positively impact your business as well as some insightful tips on how to optimize these technologies to leverage and drive efficiencies in your business.

Paul Martin, EventsAIR

Having been an active part of the events industry for almost 20 years, Paul has considerable experience working with event planners the world over to implement the best possible event management and registration technology solutions for their business needs.

Over this time Paul has worked closely with PCOs, corporate meeting planners, associations, educational institutions, government events and major world sporting events, and has advised on the selection and deployment of event management software for every type and size of event. Paul’s expertise in event and registration management technology has seen him as a regular presenter at industry events, universities and other academic institutions.

Paul leads EventsAIR’s UK team in business development throughout the EMEA region and is passionate about educating meeting planners in ways technology can cost effectively enhance their services and help them grow their businesses.

Topic: GDPR and the Event Professional: Paul Martin, Events AIR

Event management is a different world than it was just a few years ago, transformed by technologies that have changed the very way we approach our work. We collect more information than ever before, and we can access our event planning and reporting tools from wherever we need to work. This has enabled us to connect and engage with our clients and event attendees in ways that were unimaginable just a decade ago. But there’s a downside to these technologies: they’ve introduced the new and significant challenge in securing our attendees’ data against cybercrime. With hackers and criminals out to steal credit card details, account passwords, personal information, and who knows what else…what’s a meeting planner to do? In this session EventsAir will look at event registration trends of the 21st Century. They will also unpack what the modern media planner needs to know about GDPR.

 

 

Errol Ninow, Gintan Luthuli Associates

Errol is Chairman of Gintan Luthuli Associates, a business founded in 1980 and specialising in Risk, Integrated Management Systems, Health and Safety and Corporate Compliance. The company is a leader in the field of OHSE, ISO Implementation and internal QMS audits, Disaster Risk Management and Corporate Compliance. Errol Founded a specialist division in the company co-coordinating compliance, safety, security and disaster risk management for Special Events, International Sport Spectacles – Local and International Conferences – Concerts – Exhibitions etc. Errol also specialises in Limitation of Liability for Corporate Compliance, Industrial, Commercial and ITC Risk Assessments, Environmental Management, Incident/Accident investigation and Legal Compliance Auditing. Errol’s services in this field are in international demand. (E.g. Compiled the Disaster Risk Management plan and managed the security at the World Petroleum Congress 2005 at the Sandton Convention Centre, Johannesburg. He has consulted to the Qatar Foundation on the same event risk subject matter in Qatar)

Topic: Essential Knowledge for the SAACI member about POPI and PAIA. What you need to know!

 

Mbali Mahlangu, Isiba Le Africa

She is the owner and managing director of Isiba Le Africa a private company that helps women to start and grow their own businesses. As well as Isiba Moments, where she and her young yet professional team create, manage and promote bespoke weddings, events and conferences. Mbali is a young lady who is lives on purpose and seeks to love, inspire, lead, and develop people. She is passionate about pan-African socioeconomic and community development. She enjoys creating atmospheres where people are encouraged to not conform and be their authentic selves while pursuing all that life can offer them.

 

Lumka Msibi

Lumka Msibi is an Innovative Award Winning Qualified Rocket Scientist. At the age of 24 she has travelled to all 6 world continents, won numerous prestigious awards and spoken alongside many notable leaders. Born and raised in Soweto, Lumka weaves her background and personal story of success over challenges into her presentations. A born leader, she has an outstanding ability to motivate others with her own enthusiasm. She is a vibrant and outgoing young woman who thinks independently and critically to find solutions to problems. Lumka is a Senior Engineer with over 5 years’ of global experience.

 Topic: Challenging the Frontiers